Returns
Up to 30 days
 | Run the simulation Find out how much your old equipment is worth |
 | Make the backup Before handing over the old equipment, be sure to back it up and perform a factory reset. |
 | Give us the equipment Send the equipment to our warehouse or deliver it to one of our physical stores |
 | Technical evaluation Our technical team will evaluate the equipment to confirm your simulation |
 | Equipment value confirmation After our team confirms the amount, you will receive the corresponding credit to buy a new device or the amount by bank transfer |
 | Equipment shipment Sending old equipment to Open Box Mobile's conscious recycling program |
 | Equipment evaluation Our technical team will evaluate the device to see if it is going to be recycled or donated. |
 | Equipment repair Our technical team repairs the device |
 | Delivery to an association The equipment is delivered to an association of our partner |
 | Donation destination You will receive by email the destination of the equipment donation |
 | Equipment shipment Sending old equipment to Open Box Mobile's conscious recycling program |
 | Equipment evaluation Our technical team will evaluate the device to see if it is going to be recycled or donated. |
 | Component separation The technical team will separate the important components for recycling: battery, LCD and electronic components. |
 | Collection Sending the components to an Open Box Mobile partner recycling center |
 | Component destination We send an email indicating the exact destination of each component |
