Complaint Book

Exclusively Portugal - In compliance with Ordinance No. 201-A/2017, of 30 June, and without prejudice to the possibility of contacting us by one of the means mentioned in Point 16., the Customer is informed that he may submit a complaint through of the Open Box Mobile Electronic Complaints Book, accessible through the address www.livroreclamacoes.pt.

For more information, you can consult the website https://www.consumidor.gov.pt/livro-de-reclamacoes.aspx.